Performance tune-up
Updates, cleanup, startup optimization, basic security review, and performance troubleshooting.
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Your personal
IT department.
Reliable tech support for homes, small businesses
and enthusiasts in Jacksonville and Duval County.
IT support in Jacksonville, FL
Duval Helpdesk helps homes and small businesses in Jacksonville and Duval County with computers, Wi-Fi, printers, backups and more. Choose an in-home visit or remote support, or explore our business, home lab, web and coaching services.
Hourly and starting prices are compared by their listed rate. Custom quotes appear last.
Wi-Fi assessment
Coverage and speed testing, router review, connectivity troubleshooting, and improvement recommendations.
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New computer setup
Updates, account and security setup, existing peripherals, and up to three customer-provided applications.
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In-home technology visit
Travel and the first 60 minutes included. Setup, troubleshooting, configuration, or guidance. Additional time: $55 per 30 minutes, with approval.
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Remote technology support
Up to 30 minutes of remote help with software, accounts, settings, and general troubleshooting. Additional time: $45 per 30 minutes.
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Malware cleanup
Removal of common malware, unwanted programs, browser hijackers, and related problems.
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Setup with data transfer
Standard setup plus up to 250GB transferred from one functioning computer or storage device.
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Printer or peripheral setup
Connection, configuration, and basic testing of one printer, scanner, webcam, drive, or similar device.
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Router or mesh setup
Configuration of one router or gateway and up to three mesh access points. Hardware and new cabling are separate.
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Backup setup
Configuration and basic testing for one computer using an existing local or cloud backup destination.
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Smart-home or entertainment setup
The first compatible smart-home, television, streaming, or entertainment device. Additional devices are $35 each during the same visit.
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Computer hardware upgrade
Installation or replacement of common memory, storage, expansion cards, or desktop power supplies.
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